Mystery shopping
Easily check the service quality of your company – mystery shopping by qualified test buyers or test customers
Mystery shopping is a test purchase that is used to determine and evaluate the service quality or customer service of companies and their employees in order to then give feedback to the sales staff.

Our trained test customers or test buyers act as normal customers and evaluate the service quality in real circumstances. Numerous important impressions can be gained during mystery shopping. For example the quality of the advice, friendliness, cleanliness, etc

Test buyers / test customers for mystery shopping nationwide – find and book now with Agency SNOB.
However, mystery shopping is not only carried out on-site. The quality of service and friendliness can also be checked when making phone calls or e-mails. In addition to retail mystery shopping is also used in restaurants and hotels.

If you are also looking for qualified test buyers or test customers for mystery shopping in Belgrade or another city in Balkan, then you have come to the right place! Contact us and we will provide you with competent test staff in your area